We've always asked people to comply-we ask you to wear seatbelts, we ask you to stay seated." One passenger with a mask, and one without. "This play on masks has become so politicized and so polarized, that people are now acting out on the aircraft. "What we see going on now on the aircraft is what's happening in society," Andrews added.
#Unruly passenger delta flight free
He said: 'N-word,’ I don't have to listen to a damn thing you say, this is a free country.'" "On this flight, my colleague, on the verge of tears, came to the galley after a passenger refused to wear a mask and had been giving her a hard time. I've lost count of the times I've been insulted or threatened on a flight simply for doing my job," Teddy Andrews, an American Airlines flight attendant, testified before Congress in September. "Air rage has unfortunately become all too common. Since the start of 2021, the FAA has logged at over 5,000 reports of unruly passenger behavior, roughly 3,700 of which were centered around customers’ refusal to respect the federal mask mandate. Story: /RHnZX60z3M- Eric Resendiz December 10, 2021īy the end of July, about 85 percent of America’s roughly 5,000 flight attendants said they had dealt with an unruly passenger in 2021, with 17 percent reported they’d actually been physically assaulted, a survey conducted by the AFA revealed. to Los Angeles was diverted to Oklahoma City where police arrested the passenger. The Federal Aviation Administration (FAA) began keeping records of unruly passenger incidents back in 1995.Ĭombative passenger on flight assaults flight attendant and Air Marshal, according to OKC police. "Since the FAA started keeping track of reports of incidents like this on board, we've had more events in 2021 than we've had in the entire history of that record-keeping in aviation," Sara Nelson, Association of Flight Attendants (AFA) president and a flight attendant for two decades, told ABC News. With the Transportation Security Administration (TSA) predicting air-travel volumes will continue to meet or exceed pre-pandemic levels through the end of the year, flight crews fear that increased passenger counts will also mean increased incidence of air rage. Yet, this year, dealing with non-compliant, argumentative, drunken, combative and flat-out violent passengers has become a daily concern. Policing the skies, and struggling to tactfully parry in the face of ongoing verbal and physical abuse from customers, falls pretty far outside the scope of their job descriptions.
flight attendants are finally saying they’ve reached their breaking point when it comes to wrangling unruly passengers. Twenty-one months into the global pandemic, U.S. Flight Attendants Nearing Their Breaking Point With Unruly Passengers | TravelPulse
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